Terms & Conditions

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All Season Storage Online Terms of Use

All Season Storage and its affiliates provide services to you subject to the following terms and conditions:
All Season Storage’s website, Client Website, allows you to reserve or rent a unit from All Season Storage directly. Our site also provides you with the ability to reserve or potentially rent a unit from non-All Season Storage facilities through our referral network. All Season Storage is not in partnership with non-All Season Storage facilities within the referral network, and cannot control their actions. Therefore, our terms and conditions are separated into two categories: All Season Storage facilities and non-All Season Storage facilities.

ALL Facilities

Facilities

Features and amenities vary by facility. Please contact facilities directly to confirm features and amenities.

Unit Information and Sizing
Actual unit sizes may vary from approximate size estimates. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Unit sizes advertised for rental do not reference net or usable space and are given for illustration purposes.  Units are not rented on a price per square foot basis and all pricing is unit-specific for each particular unitNot sure about the size you need? Don't worry, online pricing discounts will be honored for any rental originating from an online reservation.

Pricing
Subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See the contract for full details. Promotions are good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee pricing. Offer has no cash value.  Features may vary by location. Just mention this promotion at a participating All Season Storage location while leasing to see if this promo applies to your unit and to get the special offer.

Reservations
A reservation is not a rental agreement. A reservation holds your selected unit type for you, for a maximum of fourteen (14) days. However, management reserves the right to cancel your reservation, or make a unit substitution, at any time before you sign a lease agreement and rent a unit. We encourage you to rent a unit online, as demand for storage units is particularly high.

Promotions and Offers
All promotions, specials, and offers are for new customers only and are based upon unit availability and unit sizes. Please contact facilities directly to confirm the availability of a particular promotion, special, or offer. Promotions, specials, and offers cannot be combined.  All promotions, specials, and offers are subject to the standard fees for rentals, such as an administration fee and the protection plan fee if applicable. Therefore, additional fees will apply if a new customer utilizes a promotion, including the month free or month for $1 promotions.

All pricing (standard rates as well as promotions, specials, and offers) is subject to change or termination without notice. Online pricing may be lower.

Communication
By providing All Season Storage with your contact information (email or telephone number) you consent to be contacted by All Season Storage by telephone call, text, and/or email. Your contact information will not be shared with third parties. See our Privacy Policy for more details.

AutoPay
Online enrollment in auto-pay constitutes an electronic signature, which has the same effect as a handwritten signature on a paper contract. Enrollment in auto-pay authorizes All Season Storage to automatically charge your credit card or debit card, or debit your bank account, monthly, for the amount due on your bill. The amount debited will automatically increase or decrease as the rental rates increase or decrease in accordance with your Rental Agreement.

To cancel your auto-pay, please contact your facility or our corporate office at the telephone number below.

If there is a change to your bank or card information, including the expiration date, you must sign in to your online account or contact your facility to update your auto-pay information.
All Season Storage is not liable for erroneous bill statements or incorrect debits or charges. However, if notified of a billing error, All Season Storage will correct it.
If an auto-pay payment is rejected, refused, returned, disputed, or reversed by your financial institution or card issuer for any reason, All Season Storage may charge you a returned payment fee and/or late payment fee, and cancel your auto-pay enrollment. All Season Storage will attempt to give you a courtesy call to make other payment arrangements. However, if payment is not made, you will be subject to the default enforcement procedures stated in your Rental Agreement.

Protection Plan
Your stored items are not covered by All Season Storage's insurance policy. You are responsible to ensure your items are covered by insurance and such can be purchased through a third party provider, Cowan.

Trademarks & Copyright
All Season Storage is a registered trademark.
All content and web design on All Season Storage’s website, mobile app, and other technology platforms belong to All Season Storage and cannot be copied or reused. Reposting our content is also prohibited. Similarly, content cannot be reposted or reused even if changes are made to the content in order to avoid copyright infringement.

Links to Other Sites
All Season's website may link to third party websites All Season Storage does not have control over. We make no representations or warranties about such third-party sites, nor do we endorse such sites or their content.

Privacy Policy
All Season Storage values our relationships with our customers and believes in transparency. Please review our Privacy Policy for further information.

Disclaimer
All Season Storage's website, mobile app, and any other technology platforms are provided “as is” without any representations or warranties. We are not responsible for failures, such as network connectivity or transmission failures, or technical, hardware and/or software failures.

Changes
Terms and conditions may be changed at any time without notice. Revised terms and conditions will be posted here, with the date revised noted.

Applicable Law
All Season Storage shall be governed in accordance with the laws of British Columbia, Canada.

Non-All Season Storage Facilities (Referral Network)

At All Season Storage, we put the customer first. If we don’t have a storage facility in your neighborhood, we want to help you find one. Therefore, we allow you to search for non-All Season Storage facilities on our website. You can even reserve or potentially rent a unit from a non-All Season Storage facility on our website. This gives you a seamless web user experience that we think is important. However, we do not own or manage these non-Storage Outlet facilities. We cannot control or influence these facilities, nor make any warranties, representations, or guarantees regarding their customer service or storage quality.

While on allseasonstorage.com you are subject to the All Season Storage Terms and Conditions above. However, any reservations or rentals for non-All Season Storage facilities are made with the facility directly, not All Season Storage. Therefore, when transacting with a non-All Season Storage facility, even while on All Season Storage's site, you are bound by that facility’s terms and other contracts, including but not limited to their website’s Terms of Use. Please contact the company or their website for more information and to review their terms.

Use of the Website
As a condition of your use of this website, you confirm that:

  1. You are at least 18 years of age;

  2. You possess the legal authority to create a binding legal obligation;

  3. You will use this website in accordance with this Agreement;

  4. You will only use this website to make legitimate self-storage unit reservation(s) for you or for another person for whom you are legally authorized to act;

  5. All information supplied by you on this website is true, accurate, current and complete;

  6. If you make a reservation or otherwise transact online with All Season Storage, you will safeguard your login information and will supervise and be completely responsible for login by anyone other than you. We retain the right at our sole discretion to deny anyone access to this website and the self-storage units we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Use of Mobile Site

All Season Storage’s mobile site is provided in the same way, for the same purposes, and under the same conditions as the website. By accessing or using the mobile site in any manner, you agree to be bound by the Agreement. If you do not accept all of these terms and conditions, please do not use the mobile site.

Use of Digital Call Records

All Season Storage uses technology that records incoming telephone calls. If you initiate a call to one of our tracked phone numbers, we will, at our discretion, create a digital audio recording of the telephone call. We represent and warrant that we have established proper procedures to protect the privacy of all callers in connection with call recording services, and otherwise fully comply with all applicable laws, regulations and governmental or self-regulatory guidelines. A voice alert is played at the beginning of each call to notify callers that the call will be recorded. Our use of the call recording is for quality assurance, customer service, and data tracking purposes only. If you choose to allow yourself to be recorded by continuing with the phone call after the recording notification, you expressly agree and acknowledge that:

  1. Our employees, contractors, officers, agents, authorized representatives or other trusted third parties may listen to a call that has been recorded on our behalf;

  2. Recording, transcribing, monitoring, analyzing and archiving calls may include, without limitation, reporting and archiving of personal and non-personal data related to such calls;

  3. You shall determine in advance, in your sole discretion without reliance on us, whether the use of the call recording is appropriate and legal for you. You may elect not to use or to cease use of the call recording.

  4. All Season Storage shall have no liability whatsoever in respect of the call recordings and their contents, including any personal information provided by you or commentary made by you.

Prohibited Activities
The content and information on this website (including, but not limited to, price and availability of self-storage units), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your self-storage reservation(s) and related documents for self storage unit(s) booked through this website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or units obtained from or through this website.

Additionally, you agree not to:

  1. Use this website or its contents for any commercial purpose;

  2. Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

  3. Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

  4. Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website;

  5. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

  6. Deep-link to any portion of this website (including, without limitation, the rental path for any self-storage related information) for any purpose without our express written permission; or

  7. "Frame", "mirror" or otherwise incorporate any part of this website into any other website without our prior written authorization.

Supplier Rules and Restrictions
Separate terms and conditions will apply to any reservation and rental of self-storage unit(s) that you select. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of rental imposed by any self storage space supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of rates, products, or units. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable self-storage unit(s), in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

Website Copyrights
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:

  1. Clear identification of the copyrighted work you claim was infringed;

  2. Clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the website, such as a link to the infringing material;

  3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number;

  4. A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law";

  5. A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed";

  6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 Indemnification
You agree to defend, indemnify and hold harmless All Season Storage, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including but not limited to out of your violation of any representation or warranty contained in these Terms and Conditions.

We will review and address all notices that comply with the requirements above. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.

Notices with respect to this website should be sent to:
All Season address

 













Privacy Policy

At All Season Storage we want to maintain your trust, and so we want you to be familiar with how we collect, use, and disclose your information. Our customers are people – not just data! Now a word from the attorneys.
This Privacy Policy ("Policy") describes the collection and use of your information as you interact with All Season Storage, by phone, online or other direct contacts. It applies to information we collect from all sources, including but not limited to our operations, our website allseasonstorage.com  (the "Site"), mobile sites, and applications. It also governs the terms and conditions under which you are permitted to access or use the Site. This Policy does not apply to other websites, regardless of whether they are operated by affiliates or business partners of All Season Storage or whether they are linked to the Site. When you link to another website, you are no longer on this Site and this Policy does not apply. When you link to another website, you are subject to the privacy policy of that new website. This Policy does not apply to “offline” activities or activities unrelated to the Policy unless otherwise expressly stated herein.

By using our services and/or the Site, you consent to the collection, use, and sharing or disclosure of your information by All Season Storage consistent with this Policy. The Policy will change from time to time, so please check this page for updated versions as you may not be otherwise notified. However, your continued use of All Season Storage’s services and/or Site serves as your acceptance of this Policy as amended from time to time. This Policy is incorporated by reference into our Terms of Use and your continued use of All Season Storage’s services and/or Site serves as your acceptance of our Terms of Use.

You may choose not to provide the requested information or may choose to restrict the use of cookies, but that may limit the services All Season Storage is able to provide to you.
In general, we may receive and store any information you enter on our website or give us in any other way. Such information All Season Storage collects is categorized as Non-Personally Identifiable Information and Personally Identifiable Information.

Non-Personally Identifiable Information
Non-Personally Identifiable Information is information that does not personally identify you. Non-personally identifiable information may be derived from personally identifiable information by removing individual identities. Non-Personally Identifiable Information may also be aggregate information, or information without personally identifiable information that is used in the aggregate as a statistical measure. All Season Storage may use and/or disclose such non-personally identifiable information for a variety of purposes. These items simply help us understand what is important to our website visitors and do not personally identify you to anyone.

Personally Identifiable Information
Personally Identifiable Information is information that does personally identify you as an individual. Examples include your name, address, telephone number, billing information or email address. Non-Personally Identifiable Information (such as information about your activity with our services or Site, or demographic information) is characterized as Personally Identifiable Information if linked to Personally Identifiable Information that identifies you. For example, you may provide All Season Storage with Personally Identifiable Information when you fill out our Contact form, reserve a storage unit, enter into a rental agreement, make payments on your account, and/or apply for a job with All Season Storage. In general, we receive and store any Personally Identifiable Information you provide via our website.

What We Collect
We may collect the following Personally Identifiable Information:

  • Profile/Account Information you provide, such as: name, address, telephone number, email address, social security number, driver’s license number, birth date, credit card information, account number, any information required for a military discount if applicable, and any other information you choose to provide to identify yourself. Some of this information may be required while other information is optional.

  • Information you provide when posting a review or comment, sending a message to or communicating with All Season Storage (through any means), or participating in a contest or promotion. If a contest or promotion is co-branded or co-hosted with another entity, the collection, use, and sharing of such information may occur through All Season Storage or the other entity.

  • Information related to your use of the Site and internet activity, such as: your Internet Protocol (IP) address, your browser type, the device used (computer, mobile device, etc.), the device identifier if applicable, the web address visited prior to accessing the Site, and your activity on the Site.

  • Information related to your interaction with All Season Storage emails, such as: whether you open or click on an email and whether you forwarded the email.

  • Information provided from third parties (social media services, commercially available sources, or business affiliates and partners, etc.) such as your name, contact information, transaction and purchase/rental information, use of certain applications or your relationship with various products and service providers. For example, if you access or connect All Season Storage through a social media platform, we may collect your user name, any information or content that the social media platform provides (profile picture, email address or contact lists, and the information you made public through the platform etc.)

How We Collect It

Information collected by All Season Storage may be directly provided by you or collected passively through technologies like cookies, web beacons, pixels and clear GIFs. If enabled in your browser, cookies may be downloaded to the device you use to access the Site. They may deliver content and/or a user experience tailored to your preferences, or facilitate Site function. If you set your browser to not accept cookies (for assistance try the Help portion of your browser’s toolbar), your use of the Site may be impaired.
Web beacons, pixels, and clear GIFs are transparent image files that, if allowed, provide All Season Storage with some of your information, such as: website usage information and interaction with emails. Such technologies may be used in conjunction with cookies. All Season Storage may also collect cookies from Site visitors in order to utilize third party online advertising. For more information or to opt-out from third-party advertising, visit the Network Advertising Initiative consumer opt-out page.

Why We Collect It
Information collection assists All Season Storage in the administration and improvement of our business and the Site. This information will only be used in direct conjunction with your account and web site needs. We will not sell or intentionally distribute Personally Identifiable Information to any sources outside All Season Storage. Personally Identifiable Information may be used to:

  • Provide and manage our services

  • Deliver relevant content and recommendations

  • Deliver relevant online advertising

  • Enable social sharing functionality

  • To contact you

  • To protect our rights and the rights of others

  • to provide you with the products and services you request;

  • to respond to your questions and comments

  • to measure interest in and improve our products, services, and website

  • to notify you about special offers and products or services that may be of interest to you

  • to otherwise customize your experience with this Website

  • to solicit information from you, including surveys; to resolve disputes or troubleshoot problems

  • to prevent potentially prohibited or illegal activities to enforce our Terms of Use

  • to create and manage your account; respond to individual inquiries

  • as otherwise described to you at the point of collection

Third parties, such as advertisers on the Site may also collect information from you (such as by setting cookies on your device). All Season Storage may not have any interaction with such information collection, nor control over such third-party passive information collection. Similarly, All Season Storage may also receive information from third parties about you, including Personally Identifiable Information. All Season Storage may combine such information with the information we collect about you, and once combined such information is subject to this Policy.

Who We May Share It With
All Season Storage may share or disclose your Personally Identifiable Information to third parties such as:

  • Service Providers (data storage and processing facilities, payment processing, etc.) in order to conduct All Season Storage's business.

  • Third-party, independent storage companies you interact with or conduct business with on the Site.

  • Acquirers, successors, or assignees as appropriate in a business transaction such as a merger, acquisition, or bankruptcy.

  • Other third parties as appropriate to protect our property, legal rights, and interests, or the property or rights of others, or as required by law.

 We also may share your information:

  • In response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims, or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.

  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Use and other agreements.

  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when Personally Identifiable Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. Unless you have authorized us to do so, we will not disclose Personally Identifiable Information to third parties who may want to offer you their own products and services.

Accessing Your Information
You can access and update your profile information by logging into your account on the Site.
You may choose not to provide requested information or may choose to restrict the use of cookies, but that may limit the services All Season Storage is able to provide to you. You may also choose to close your online account by contacting us at the telephone number below, although this will affect your ability to use some of our services, such as online rentals and online auto-pay. We may retain certain information associated with your account even after it is closed. You may unsubscribe from marketing emails. You may or may not be able to unsubscribe from transactional emails.

You may be able to request transactional information be sent to you by text message. If you participate in our text message system you will be able to opt out. Contact us at the telephone number provided below if you need assistance.
Please note that given a lack of industry standards regarding "do-not-track" (DNT) signals, All Season Storage currently does not take action in response to these signals. In other words, if your browser transmits a DNT signal, we may continue tracking.

Security Measures
All Season Storage takes reasonable measures to protect your personally identifiable information. However, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet. You supply information to All Season Storage at your own risk as data security measures cannot be guaranteed to be fully effective. All Season Storage does not guarantee that any and all safeguards that we use to protect your Personally Identifiable Information will work.

Responding to Do Not Track Signals
All Season Storage does not currently respond or take any action regarding “Do Not Track” requests. Except as provided in this Policy, this Site does not allow any other parties to collect Personally Identifiable Information about your online activities over time or across different websites when using this Site.

 

Transactions with E-Commerce Partners, Vendors, and Advertisers
When you provide Personally Identifiable Information to one of our Site’s e-commerce partners, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce partner, vendor or advertiser, not on the Site, and, as such, the information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce partner, vendor or advertiser. All Season Storage is not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.
Please be aware that at times, at the request of or on behalf of our e-commerce partners, vendors or advertisers, All Season Storage may "pre-populate" forms with your Personally Identifiable Information for your review, and, if you so choose, for submission to such e-commerce partners, vendors or advertisers. Accordingly, we encourage you to review each pre-populated form carefully before agreeing to submit your Personally Identifiable Information to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing the use of any Personally Identifiable Information collected about you.

Links
The Site may link to third-party websites All Season Storage does not own or operate, such as social media platforms. Your use and activity on third-party websites is not governed by this Policy. Please consult the third-party’s website for their privacy policy. All Season Storage is not responsible for the conduct or privacy policies of third parties, even if the Site links to third parties.

Children’s Privacy
All Season Storage does not knowingly collect, use, maintain, process or disclose Personally Identifiable Information from anyone under the age of 13. If All Season Storage becomes aware that any child under the age of 13 has provided Personally Identifiable Information through the use of this Site, All Season Storage will delete such information from its files.

International Users
This Site and any services provided by or through this Site is intended for use by users located within the Provinces of Canada.  If you access this Site from outside of Canada, any Personally Identifiable Information provided by you may be transferred into Canada. By using this Site, you consent to the transfer of Personally Identifiable Information and you consent to such transfer and use of Personally Identifiable Information being governed solely by the applicable laws of Canada, which may not be as stringent as your own country or region.

Accessing, Updating or Deleting Information Collected About You.
This Site also gives you the opportunity to review, modify or remove Personally Identifiable Information that you have provided to us by way of this Site. To the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably possible. Please note that although this information will not be available on the Site after you delete it, the information may remain stored indefinitely in our backup and archival records. To the extent that such information is not stored in our databases, we cannot always ensure that these corrections or deletions will reach such other databases in a timely manner. To update, modify or remove your Personally Identifiable Information, please contact us at the information below.

No Liability
You agree that All Season Storage is not responsible for any electronic communication and/or Personally Identifiable Information which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned or operated by All Season Storage. All Season Storage does not guarantee that your Personally Identifiable Information will not be misused or disclosed to third parties. All Season Storage will not have any liability to you for any such misuse or disclosure.

Contact
Please contact us with any questions or comments.

All Season Storage
4304 Fort Henry Drive

Kingsport, TN 37663

423-239-1212

 

We've got you covered

All Season Storage

Kingsport, TN

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